Help
Find answers to common questions, or use the contact options below if you need a hand.
Using Peels
How do I manage which emails I receive?
We only send emails that are necessary to keep Peels working. That includes one or two account-related emails, and emails to notify you whenever a fellow Peels member has sent you message.
Email notifications are required for listing hosts, as it means a prospective donor has enquired about dropping off scraps (or picking something up). Hosts who longer wish to receive emails can either hide their listing from the map (making it impossible for new donors to reach out) or delete their listing entirely (meaning previous donors can no longer message, either).
People without listings cannot be messaged (and thus emailed) unless they initiate contact with a host first.
Anyone can report or block individual Peels members via our messaging system. Blocking someone means they can no longer message or email you.
About Peels
Who’s behind Peels?
Peels is a project led by Danny White, a product designer with 10 years experience working on products including Airbnb, ChatGPT, Kickstarter, and Facebook. He helped start the composting program at Pocket City Farms and previously built a traveller's guide to reducing food waste.
We want Peels to be around for the long haul, so have open sourced the project and welcome your contributions.
How is Peels different to ShareWaste?
ShareWaste was a precursor to Peels with a similar idea: connecting people locally to divert organic material from landfill. Sadly, ShareWaste shut down at the end of 2024.
Right now, we're just trying to fill the gap that ShareWaste left. You can think of Peels as a direct replacement for ShareWaste.
We've got plenty of other ideas in the pipeline, including general area guides for composting. Stay tuned for those.
What’s the financial model? Are you non-profit?
Peels is a non-commercial, community-led project. We may incorporate as a not-for-profit in the future and accept grant funding or sponsorships for further development, but we never intend to start charging for the service.
I already have food scrap collection. Is community composting relevant?
Absolutely. Many people still don’t have access to reliable food-scrap collection, and community composting can also be more local, social, and educational than a council or city-wide service. Peels is designed to support both the places that already have collection and the places still building it.
I’m not comfortable sharing my address. Can I still participate?
Yes! We encourage folks with residential listings to ‘roughen’ their location to a nearby street corner or similar, and use a pseudonym if they feel more comfortable doing so.
Even if you choose to use your real name and upload a photo, only signed in Peels members can see those details.
I’d like to help build Peels. How do I get involved?
You’re awesome. Thank you.
If you’re inclined to help on the technical side, check out our GitHub repo. It has information on how to contribute, plus some existing issues that could do with your eyes.
Community organising is also a big part of getting Peels off the ground. Please don’t hesistate to email us if that’s something you could help with.
How can I promote Peels to my community?
First off, thank you! Peels only works with a thriving map of listings, so getting the word out is crucial.
Head to our Share page for social tiles, printable posters, and copy examples you can adapt for your community. Don’t hesitate to reach out if you need something more specific.
I represent a government or institution. How can we get involved?
We’re keen to work with public-sector teams, community organisations, and educators anywhere Peels can help more people keep food scraps out of landfill. Our Partners page shows how other councils mention Peels, and our Share page has copy and assets you can adapt.
Please email us if you need something more specific for your community.
Contact
We’d love to hear from you.